::FAQ
| Q: | Mocnv Failed! FileFormatConverters not downloaded and installed correctly. |
| A: | Can not find FileFormatConverters.exe installed. |
| Please re-install our software and try again, thanks. | |
| Q: | Cnv2x Failed! Did you install .NET 2.0? |
| A: | Can not find .NET 2.0 installed. |
| Please install it and try again, thanks. | |
| Q: | Class not registered |
| A: | Can not find Microsoft Office in your system which the software need it. |
| Please install Office at first and then try the software again, thanks. | |
| Q: | Method 'ExportAsFixedFormat' not supported by automation object |
| A: | This bug has been fixed by the new version. |
| Please install the new version and try again. | |
| Q: | There is a printer error |
| A: | The printer driver error. |
| Please re-install and then try the software again. Or download the latest update of the software which supports Office 2003 or older. | |
| Q: | This file is in use by another application or user |
| A: | This issue may be caused by some source or target files used by another application. |
| Please close the application and then try the software again, thanks. | |
| Q: | Unable to create directory |
| A: | Did you choose a remote path or the path no any writable rights as the target path? |
| Please choose the local accessable path as the target path, thanks. | |
| Q: | PowerPoint could not open the file |
| A: | The PowerPoint file was created by too old version which not supported by the new one. |
| No any solution currently. | |
| Q: | Upload file failure |
| A: | Some FTP servers can not support mutli-threads. |
| Set the option ThreadsCount as 1 and try again. | |